Lock’N’Block® is an anti-fraud feature that allows users to lock and unlock their credit union debit cards quickly and conveniently using MemberDirect online banking and the mobile app.

Members are able to take control and lock their card between uses for security, lock the card instantly before reporting it lost or stolen, and choose what types of transactions will be allowed on their card at all times.
Once logged in, members can:
  • Lock or unlock their debit card
  • Block international transactions
  • Block ATM withdrawals
  • Block POS purchases and refunds
To find Lock’N’Block® on your Crossroads app on Android and iOS:
  • Log into the mobile app > select Lock'N'Block® from the main screen
To find Lock’N’Block® on MemberDirect online banking:
  • Log into MemberDirect > Click Account Services > select Lock'N'Block®
If you require assistance with Lock’N’Block® or have any questions, please contact us!

Lock'N'Block® is a registered trademark of Everlink Payment Services Inc.
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