Online Access

There are many ways to access you account for when you are not home you can access your accounts online 24/7.  You can access via our website Online Banking- MemberDirect or if you have a smart phone via the Mobile App.  Read more about both below.

Online Banking - MemberDirect

You can access your accounts easily online using MemberDirect® a way for you to stay connected with your account(s) and financial responsibilities, wherever you may be. As long as you have an internet connection whether that be via a computer, smart phone or a tablet, you can access your account from anywhere, 24 hours a day. With increased authentication features that provides an additional layer of security with images and security questions.

You access your account at any time, you can manage your accounts, your mobile banking, stop cheques, and open a new savings, chequing or hyperWallet account, pay bills, e-transfer whenever it's convenient for you.  You can also through online banking manage your money better using budget, tracking, categories and analysis so you know where your moeny is going.  Log In to MemberDirect® and click on the Account Services menu on the left and choose the option you want. 

To access online banking please click the button below:

NOTE: If you do not have online banking access, then please call or visit your local branch to sign up today.

Mobile App
Get instant and secure access to your accounts with the Crossroads Credit Union banking app.  From your smart phone (iPhone or Android) you can download the app from the ITunes App Store or Google Play Store. Then, sign in the same way you do to access your Online Banking –MemberDirect®.

Once you've logged in, you can view your account(s) activity and recent transactions, pay bills or set up payments, view and edit upcoming bills and transfers, transfer money between your accounts or to other Credit Union members, use INTERAC e-Transfer† to send money securely via email or text, Deposit cheques with Deposit Anywhere, Keep track of foreign exchange rates, Get messages about your account straight to your phone.

check out our FAQ's on the Mobile App.

NOTE: If you do not have online banking access you cannot access the Mobile App, to sign up please call or visit your local branch today.

Return to Access Your Account(s)

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