Current Alerts

Stay tuned for security alerts that will keep you informed of aware of potential for fraudent activities in our world.

September 2016  e-Transfer Phishing

“The Interac® website today is advising of a detected increase in reported phishing involving e-Transfers. Interac has some excellent information (http://www.interac.ca/en/fraud-update) on current phishing scams, and how you can help protect yourselves.  

The primary defense to phishing is simple; if you receive an email that seems suspicious, or unexpected, then check with the sender in a different medium (in person, call) to validate it.  If it’s not legitimate, delete it. 

If you would like to find out more, contact your branch. We would love to chat with you about phishing prevention.”


November 2014: Courier Scam
 
The following new scam is being used to harvest credit card data.

The victim receives a phone call from someone claiming to be a courier asking if they will be home to receive a delivery that requires a signature. The "courier" arrives with a beautiful basket of flowers and wine. When the recipient inquires about the delivery (having no known occasion for the gift) the "courier" responds that a note will follow separately.

The courier" then explains that because the gift contains alcohol there is a $3.50 "delivery/verification charge" that is required to provide proof that the package was delivered to an adult of legal drinking age. If the victim offers to pay cash the "courier" explains that payment is to be by credit or debit card only so that everything is properly accounted for and so that there is a legal record of the transaction.

The victim is then asked to swipe their card on a small mobile card machine with a small screen and keypad and then enter their PIN and security number. A receipt is printed out to appear as if everything is in order.

The mobile credit card machine that the “courier” uses captures all the information necessary to create a "dummy" card with all the victim’s card details. Substantial debit and credit changes are then made to the victim’s card at various ATM machines.

A good practice is to ask for ID of the courier when presented with this situation. If possible verify any delivery without having to provide personal card information. Most companies do not require credit card proof of identity upon delivery.
Credential Direct CUDGC MasterCard