Effective February 1st, 2022 some of our Account Packages &  Service Fees will be changing.  Click here to check out the new fees.
COVID-19 Updates
During these uncertain times, we understand the worry you may be feeling, especially when it comes to your money.  We are here for you, and want to help however we can.  If you are facing financial hardship due to COVID-19, please reach out to us by phone, text or email.  We will work with you to help meet your needs and help to reduce the financial pressure you may be facing due to COVID-19.

Branch Visits & Guidelines

We continue to encourage our members to utilize our remote banking options available such as: night deposit, ATM, online banking, our mobile app, telephone, text or email rather than visiting the branches if possible, so we can better serve you safely.

If entering one of our branches we ask that you follow these guidelines:

  • ​If you are feeling unwell, or are experiencing ANY symptoms of COVID-19, we respectfully ask that you call us instead and we will be more than happy to assist you.
  • Effective September 17thmasks are mandatory for all indoor public spaces.  When visiting any of our Crossroads branches, please wear a mask. 
  •  Please continue to use the hand sanitizer provided at the front door before proceeding.
  • Please maintain a 6ft distance between yourself and others, please follow the floor decals.

We thank you for your continued patience and understanding throughout the pandemic.  We are getting through this together.

Government Support

The federal and provincial governments have taken action to provide individual and business support to assist Canadians through the challenging time of COVID-19.

Canada Emergency Business Account (CEBA)

Applications are now closed.

Federal Government Support Programs

The Government of Canada has taken action to provide individual and business support to assist Canadians through the challenging time of COVID-19.   

Provincial Government Support Programs

The Provincial Government has also taken action to provide individual and business support to assist Canadians through the challenging time of COVID-19.  
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