Virtual Branch

Here at Crossroads, putting our members first, has always been our top priority, which is why we are excited to offer our VIRTUAL BRANCH.

What is a Virtual Branch?

Our Virtual Branch is an addition to the current services we offer at Crossroads.  Our Virtual Branch has local advisors available to answer your calls, emails, and text messages during and outside of our regular in-branch hours to assist you at a time that fits with your busy schedule, because we get it ~ life is busy!

Our Virtual Branch can assist you with Digital Banking troubleshooting, debit card troubleshooting, bill payments, foreign cash orders, wire transfers, account balances, transfers questions and more! 

You can access our Virtual Branch by:

Calling: 1.877.535.1299

Emailing: contactus@crossroadscu.ca

Sending a Secure Message through Digital Banking

Or Texting the local telephone number of one of our branches.

Our Virtual Branch is accessible to our members during the following hours:

Monday - Friday 8am to 8pm

Saturday - 9am to 4pm

Closed Stat Holidays

We're here for you! Connect with us.