Effective February 1st, 2022 some of our Account Packages &  Service Fees will be changing.  Click here to check out the new fees.
Contact Us

Call Us


Speak to one of our friendly, knowledgeable staff.  We are more than happy to help find a solution for you.

Email Us


Have a question or want to provide some feedback? Send us an email.

Text Us


Text your local branch telephone number with your question or feedback, and we'll respond. ​

Visit Us


We have 4 branches located in Canora, Preeceville, Sturgis & Wadena ready to serve you.

Visit an ATM


You have access to over 3,500 ATMs across Canada through the ding-free® network

Do We Have Your Current Email Address & Cell Number?

Have you had some changes to your contact information and forgot to let us know?  Please contact us to ensure we have your most recent and up to date information!

Need help in an emergency?

Lost or Stolen Card

Debit Card: 1.877.535.1299

Collabria Credit Card (See below)

Canada and U.S.: 1.855.341.4643

International Collect: 1.647.252.9564

Travel Emergencies

Need help while you're away?  Give us a call.

Call Us: 1.877.535.1299

Suspicious Activity

If you think someone has accessed your account without your authorization, please give us a call to report it.

Call Us: 1.877.535.1299

Need Technical Support?

For 24 hour Technical Assistance for our online banking, Call toll free 1.888.273.3488. Or Email Technical Support.

*Note – This is a third party company that can provide generic support for online banking only. For other technical issues, contact your local branch.

Canora Branch

113 2nd Ave E
PO Box 2006
Canora, SK  S0A 0L0

ATM - Available 24 hrs

Branch Hours:
Mon - Thur: 9am - 4pm
Fri: 9am - 5pm

CLOSED Stat Holidays

Phone:  306.563.5641
Contact Centre:  1.877.535.1299

Branch (Route): 40428
Transit: 889

Preeceville Branch

11 Main Street N
PO Box 680
Preeceville, SK  S0A 3B0

ATM - Available 24 hrs

Branch Hours:
Mon - Thur: 9am - 4pm
Fri: 9am - 5pm
CLOSED Stat Holidays

Phone: 306.547-3213
Contact Centre:  1.877.535.1299

Branch (Route): 20438
Transit: 889

Sturgis Branch

104 Main Street
PO Box 238
Sturgis, SK  S0A 4A0

Branch Hours:
Mon - Thur: 9am - 4pm
Fri: 9am - 5pm
CLOSED weekdays for lunch from 12:30pm - 1:30pm
CLOSED Stat Holidays

Phone: 306.548.2963
Contact Centre: 1.877.535.1299

Branch (Route): 00448
Transit: 889

Wadena Branch

201 Main Street N
PO Box 639
Wadena, SK  S0A 4J0

ATM - Available 24 hrs

Branch Hours:
Mon - Thur: 9am - 4pm
Fri: 9am - 5pm
CLOSED Stat Holidays

Phone: 306.338.2581
Contact Centre:  1.877.535.1299

Branch (Route): 43018
Transit: 889

Credential Financial Strategies Inc.

  • Financial Planning
  • Investment Planning
  • Insurance Planning
Mon - Fri: 9am - 4:30pm
CLOSED Stat Holidays

Phone: 306.563.4398

Canora SGI Issuing KIOSK  

Mon - Fri: 9:30am - 3:30pm
CLOSED weekdays for lunch from 11am - 12pm
CLOSED Stat Holidays

Top Questions

You've got questions, we've got answers.

Contact one of our branches to make an appointment with someone from our TEAM and they will be happy to help get you started.
For debit cards contact your local branch or dial 1.877.535.1299 to let us know when and where you are travelling.  Collabria Mastercards can be updated through the self serve portal on MyCardInfo or by contacting Collabria directly at 1.855.341.4643 .
Everything you need to know about e-transfers can be found here.
Crossroads Credit Union will never send you an unsolicited email or message asking for any confidential information – this includes information such as PIN, passwords, or card numbers.  If you think you have been a victim of fraud or have any unknown transactions on your account, please contact us at 1.877.535.1299.
Download our Direct Deposit form. Next, complete the form (digitally – save as a PDF and print) and attach a void cheque. If you do not have a void cheque, please include your account number, financial institution number and branch transit number. Lastly, send the completed form to the payer. (Note: You will need to click on the branch details link for your local branch to find the institution and branch number.)
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