Contact Us


Chat

Chat live online with one of our Virtual Advisors Monday to Friday 8am to 8pm and Saturday 9am to 4pm.

Call Us

Call

Speak to one of our friendly, knowledgeable advisors.  We are more than happy to help find a solution for you.

Text Us

Text

Text your local branch telephone number with your question or feedback, and we'll respond. ​

Email Us

Email

Have a question or want to provide some feedback? Email us at:  contactus@crossroadscu.ca.

Visit Us

Visit

We have 4 branches located in Canora, Preeceville, Sturgis & Wadena ready to serve you.

Visit an ATM

ATM

You have access to over 3,500 ATMs across Canada through the ding-free® network

Need help in an emergency?

Lost or Stolen Card

Debit Card: 1.877.535.1299

Collabria Credit Card (See below)

Canada and U.S.: 1.855.341.4643

International Collect: 1.647.252.9564

Travel Emergencies

Need help while you're away?  Give us a call.

Call Us: 1.877.535.1299

Suspicious Activity

If you think someone has accessed your account without your authorization, please give us a call to report it.

Call Us: 1.877.535.1299

Branch Details

We have 4 branches located in Canora, Preeceville, Sturgis & Wadena ready to serve you.

Canora Branch

113 2nd Ave E
PO Box 2006
Canora, SK  S0A 0L0

ATM - Open 24 hrs

Branch Hours:
Mon - Thur: 9am - 4pm
Fri: 9am - 5pm
CLOSED Stat Holidays

Phone: 306.563.5641

Virtual Branch:  1.877.535.1299

Virtual Branch Hours:
Mon - Fri:  8am - 8pm
Saturdays:  9am - 4pm 
CLOSED Stat Holidays

Branch (Route): 40428
Transit: 889

Preeceville Branch

11 Main Street N
PO Box 680
Preeceville, SK  S0A 3B0

ATM - Open 24 hrs

Branch Hours:
Mon - Thur: 9am - 4pm
Fri: 9am - 5pm
CLOSED Stat Holidays

Phone: 306.547.3213

Virtual Branch:  1.877.535.1299

Virtual Branch Hours:
Mon - Fri:  8am - 8pm
Saturdays:  9am - 4pm 
CLOSED Stat Holidays

Branch (Route): 20438
Transit: 889

Sturgis Branch

104 Main Street
PO Box 238
Sturgis, SK  S0A 4A0

Branch Hours:
Mon - Thur: 9am - 4pm
Fri: 9am - 5pm
CLOSED weekdays for lunch from 12:30pm - 1:30pm
CLOSED Stat Holidays

Phone: 306.548.2963

Virtual Branch: 1.877.535.1299

Virtual Branch Hours:
Mon - Fri:  8am - 8pm
Saturdays:  9am - 4pm
CLOSED Stat Holidays

Branch (Route): 00448
Transit: 889

Wadena Branch

201 Main Street N
PO Box 639
Wadena, SK  S0A 4J0

ATM - Open 24 hrs

Branch Hours:
Mon - Thur: 9am - 4pm
Fri: 9am - 5pm
CLOSED Stat Holidays

Phone: 306.338.2581

Virtual Branch:  1.877.535.1299

Virtual Branch Hours:
Mon - Fri:  8am - 8pm
Saturdays:  9am - 4pm
CLOSED Stat Holidays

Branch (Route): 43018
Transit: 889

Credential Financial Strategies Inc.

Services
  • Financial Planning
  • Investment Planning
  • Insurance Planning
Mon - Fri: 9am - 4:30pm
CLOSED Stat Holidays

Phone: 306.563.4398

Canora SGI Issuing KIOSK  

Mon - Fri: 9am - 1:30pm

CLOSED Stat Holidays

Need After Hours Technical Support?

If your experiencing a problem with Digital Banking, contact our Virtual Branch at 1.877.535.1299 M-F 8am to 8pm & Sat 9am to 4pm.

For after hours Digital Banking assistance, call toll free 1.888.273.3488. Or Email Technical Support.

*Note – This is a third party company that can provide generic support for digital banking only. For other technical issues, please contact our Virtual Branch.

Contact us

If you have any questions or would like to provide some feedback, please fill out the contact form below.

A member of our TEAM will get in touch with you.

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Crossroads Credit Union has a history of respecting the privacy of our members. Crossroad's Board of Directors has adopted the Credit Union Code for the Protection of Personal Information. We have policies and procedures in place to protect your privacy and your right to control the collection, use, and disclosure of your personal information. For more information please view the Privacy Brochure and Privacy Policy.

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Top Questions

You've got questions, we've got answers.

Contact one of our branches to make an appointment with someone from our TEAM and they will be happy to help get you started.
For debit cards contact your local branch or dial 1.877.535.1299 to let us know when and where you are travelling.  Collabria Mastercards can be updated through the self serve portal on MyCardInfo or by contacting Collabria directly at 1.855.341.4643 .
Everything you need to know about e-transfers can be found here.
Crossroads Credit Union will never send you an unsolicited email or message asking for any confidential information – this includes information such as PIN, passwords, or card numbers.  If you think you have been a victim of fraud or have any unknown transactions on your account, please contact us at 1.877.535.1299.
Download our Direct Deposit form. Next, complete the form (digitally – save as a PDF and print) and attach a void cheque. If you do not have a void cheque, please include your account number, financial institution number and branch transit number (scroll up the page to find your branches information) or you can Sign in to Digital Banking and download a VOID Cheque (under Accounts on online banking & under Activity on the mobile app).  Lastly, send the completed form to the payer. 
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