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Important Notice: Temporary Disruption of Paper Statements Due to Canada Post Strike. To ensure you continue to receive your Crossroads Credit Union account statements without interruption, we offer the following alternatives: Sign Up for E-Statements: Enjoy the convenience of receiving your statements electronically. Contact us, and we can get you signed up. Contact Us Directly: You can reach us at 1.877.535.1299. We can email your statements to you or arrange for them to be printed and picked up at your local branch, free of charge.

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Our Digital Banking Experience.


You may be wondering, why we are using the term Digital Banking vs Online Banking? The answer is Online Banking only applies to using a web browser to access banking. Digital is all encompassing, meaning it can be accessed via desktop, laptop, cell phone etc.

In addition to creating a new username and password, your digital banking account is protected with Two Factor Authentication (2FA), sometimes also referred to as Two Step Verification (2SV), or as a form of One Time Passwords (OTP).  High-risk transactions may require you to reauthenticate that you are the owner of the account.  Such high-risk transactions may include adding a bill payment vendor, adding an eTransfer recipient, or changing your personal information.
Can't find what you are looking for?

Don't worry, we're here to help. Connect with one of our local Virtual Advisors, they would be more than happy to assist you.

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