Crossroads Credit Union - Personal & Business Banking

Our Digital Banking Experience.

You may be wondering, why we are using the term Digital Banking vs Online Banking? The answer is Online Banking only applies to using a web browser to access banking. Digital is all encompassing, meaning it can be accessed via desktop, laptop, cell phone etc.

In addition to creating a new username and password, your digital banking account is protected with Two Factor Authentication (2FA), sometimes also referred to as Two Step Verification (2SV), or as a form of One Time Passwords (OTP). High-risk transactions may require you to reauthenticate that you are the owner of the account. Such high-risk transactions may include adding a bill payment vendor, adding an eTransfer recipient, or changing your personal information.