Digital Banking How-To Demo Videos

Check out our library of How-To Demo Videos to help assist you in learning how to use our new Digital Banking Platform Xpress.

New User Sign In

Learn how to Sign In to Digital Banking for the first time.

New User Sign In for A Small Business/Org

Learn how to Sign In to Digital Banking as a Small Business or Organization for the first time.

How To Sign In To Digital Banking After Initial Set-up

Once you've created your User Profile, learn how you will Sign In going forward.

How To Consolidate Your Business & Personal Profiles

Learn how to consolidate your profiles to enable you to switch back and forth between business and personal profiles.

Reset Forgotten Password

Forgot your password? No problem, learn how to reset your password in this How-to video.

Setting Up Alerts

Learn how to set up security & account alerts for each of your Crossroads CU accounts.

Setting Up Favourite Transactions

You can create favourite transactions to simplify transactions that you plan to conduct often. Check it out!

Add A New Bill Payee

Learn how to add a New Bill Payee in Digital Banking. It's quick & easy.

Set Up Recurring Bill Payments

Learn how you can easily set up recurring bill payments for convenience and to save you time.

Deposit A Cheque With Mobile Deposit

Need to deposit a cheque? No problem, learn how you can use your smart phone to deposit a cheque.

Transfer Funds To Another Crossroads CU Member

Learn how to transfer funds to another Crossroads CU member with just their account number.

Set-up e-Transfer Profile, Add a Contact and Send an e-Transfer

In this How-to video learn how to set up your e-Transfer profile, add a contact and send an e-Transfer.

Accept an e-Transfer

Learn how to accept an e-transfer in this How-to video.

Cancel an e-Transfer

Need to cancel an e-Transfer? Learn how in this How-to video. Check it out.

Manage Delegates

Small Business/Org Users, learn how to manage your delegates. 

*Option not available on the app*

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If you still can't find what you are looking for or need some assistance, please contact our Virtual Branch at 1.877.535.1299. Our advisors are available and ready to serve you  M - F 8am to 8pm and Saturdays 9am to 4pm. 
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