Effective February 1st, 2022 some of our Account Packages &  Service Fees will be changing.  Click here to check out the new fees.
Online Banking & Our Mobile App

Online Banking

Stay connected with your accounts and financial responsibilities with online banking. Manage your accounts, open a savings account, transfer money between accounts, pay bills, send an INTERAC® e-Transfer and more whenever it's convenient for you.

Need to sign up for online banking? Contact us and we'll get you started.

Mobile App

Get instant and secure access to your accounts with the Crossroads Credit Union mobile banking app.

  • Check your account balances and activity
  • Manage your bills
  • Schedule payments
  • Transfer money between accounts
  • Use INTERAC® e-Transfer to send and receive money securely
  • Deposit your cheques using Deposit Anywhere

All from the palm of your hand anytime - anywhere.

Members must have MemberDirect® online banking access in order to access the app, to sign up contact us.

Our mobile banking app is as secure as online banking. Your PAC prevents unauthorized access and 128-bit SSL encryption protects your data.

Download the app for free.

Sign up for Free alerts

Mobile App FAQs

Log in using the same login ID (Debit card Number) and Personal Access Code you use for online banking MemberDirect.

  • Check account balances and activity
  • Pay bills
  • Deposit cheques - with Deposit Anywhere
  • Schedule payments
  • Make transfers
  • Find branches/ATMs

Our mobile banking app is as secure as online banking. Your PAC prevents unauthorized access, and 128-bit SSL encryption protects your data

If you would like to remember your membership details on this device, you can give them a memorable name; for example, Dave’s Account or Main Account. If you are using this device to access more than one membership, give each login a distinct name.

Using the remember login option, you can choose to save your membership number on this device. Your membership number is not the same as your Personal Access Code and cannot be used to securely log in. If this is a shared device, select OFF as your preference.

A PAC is your Personal Access Code, which is used to verify your identify in order to securely log in to online banking. If you do not have a PAC or have misplaced it, please contact us at 1-877-535-1299.

Enabling the QuickView feature allows you to display your account balances on the application home screen. When you are logged out, your balances will be viewable when you open the application. Tap the arrow to view the balances of your other accounts. Go to Settings to manage your preferences for the QuickView feature.

If your phone has been lost, stolen or you have replaced it with a new device, you can deactivate the QuickView feature on our online banking page under Account Services– Mobile Phone App page. Once you have deactivated it, the device will no longer display your balances on screen unless logged in. We suggest you deactivate the feature on your old phone before activating it on a new device.

Online Banking

  • On the right-hand side go to Payments and then Add payee.
  • Click on Add Payee
  • Then Search for the Payee Name (Note: For “Town of” Payees search the Town Name First ex: Wadena…then a list of options will be displayed)
  • Choose Your Bill Payee
  • Input your account # 

Bill Statements will generally indicate an account # for online banking that you should be using.

    • Hit Submit 

Mobile App

  • Go to Pay Bills
  • At the Top on the right-hand side go to Mange Payees
  • At the Top on the right-hand side go to Add Payee
  • Search for the Payee Name
  • Choose Your Bill Payee
  • Input your account #
  • Hit Add Payee

Deposit cheques with a snap

It's free.  It's fast.  It's secure.

Here's how it works.

  1. Download the Crossroads Mobile Banking App
  2. Open the app
  3. Tap Deposit
  4. Choose your account and the amount of your deposit
  5. Snap a photo of the front and back of your cheque
  6. Tap Submit
®MEMBERDIRECT are registered trade-marks and ®MEMBER CARD and MEMBER CARD & Design are registered certification marks owned by Credit Union Central of Canada, used under license.
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